When someone says "not interested," most people stop. GTM engineers dig deeper.
Follow-up template for rejections:
Subject: Quick question about [their rejection reason]
Hi [Name],
Thanks for the quick response. I'm always trying to improve our approach.
Quick question: when you said [their specific rejection], was it because:
a) Bad timing
b) Not the right fit for [their role/industry]
c) Something else I missed?
Just trying to make sure I'm reaching the right people with the right message.
Thanks,
[Your name]
P.S. - If you know someone who might be a better fit, happy to send you our one-pager to share.
Why this works:
When prospects mention competitors, turn it into market research.
Response template:
Subject: Thanks for the [Competitor] feedback
Hi [Name],
Appreciate you mentioning [Competitor] - always helpful to understand the landscape.
Quick question: what initially drew you to [Competitor] over other options? And how's the experience been so far?
Just trying to understand what matters most to [their industry/role].
Thanks,
[Your name]
When prospects say "not now," find out when "now" might be.
Response template:
Subject: When does "now" typically happen?
Hi [Name],
Totally understand it's not the right time.
Quick question: for initiatives like [what you're solving], when do they typically get prioritized at [Company]? Beginning of quarters? Specific budget cycles?
Just trying to understand the rhythm so I can follow up at a more relevant time.
Thanks,
[Your name]